What incoming emails do you block?
We block emails from known SPAM sources and open relay mail servers.

How do you block the SPAM emails?
We subscribe to two DNS blacklists (aka Real Time Blacklists) to block incoming email from known spam sources.
The lists we subscribe to were selected because of their listing criteria and responsible removal processes. We currently
use the sbl-xbl.spamhaus.org provided by The SpamAssassin and list.dsbl.org provided by Distributed Server Boycott List.
For more information on the lists please visit their website's http://spamassassin.apache.org/ and http://www.dsbl.org.

Will legitimate emails be blocked?
Yes, it is possible, but the probability is very low. Should a legitimate email be blocked, they will receive a bounced email,
so the sender will know that the email did not reach its intended destination. If the sender does not receive a bounced email,
then this is due to some other cause other than the SPAM blocker. No SPAM filtering technology can guarantee that legitimate emails will
not be filtered.

Can you remove the SPAM blocking for my domain?
Yes the spam filter is configurable from the control panel.

Do you offer Content Filtering (Spam Filter)?
No, at this time, we do not provide content filtering. We have been evaluating many solutions and have not found one that meets our criteria.
Many of them will filter legitamate emails, or Spammers have figured out a way around them, or are not cost-effective. We continue to evaluate
solutions. One method of filtering that our staff uses is the challenge/response method, which can help cut down spam.